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  2. Hotel Facilities

Hotel Facilities

  • Front desk lobby

    We have installed a face-to-face splash prevention measure and a thermal camera that can measure 18 people at the same time.
    In front of the counter, we have marked so that you can line up at an interval of 1 m between people.

    Front desk opening hours

    From 8:00 to 21:00
  • Natural hot spring public bath- Iwappara-no-yu

    【Notes on use】
    ・Please bring bath towels, face towels, etc. from your room.
    ・Please note that the hot springs make the floor slippery.
    ・Please wash your body before entering the bathtub.
    ・There are lockers for men and women with a lock for the large public bath, so please use this locker for valuables.

    【Large bath amenities】
    ・shampoo/conditioner/Body soap
    ・The scale / dryer has been removed as part of infection control measures.
    ・Men dressing room Razor/Shaving cream/Cotton swab
    ・Woman dressing room cleansing/Lotion/Hair elastic/Shower cap/Cotton swab

    You can take a bath 24 hours a day(Other than cleaning time)

    For the sake of hygiene, the hot springs maintain a comfortable temperature of 40 to 41 ° C through a heated circulation filter.
    Take a long break while taking a break, etc.

    【Bathing after check-out】
    You can use it free of charge until 17:00 on the day of check-out.
    (Rental of bath towels and face towels is charged)
  • Rental Corner/Ski Locker Room

    Ski/board/Wear and others
    There is a rental corner in the hotel.
    *If you pre-order, you can hand it over immediately.

    Please click the title or photo on the left for the rental fee list.
    You can make reservations for rental and simulate rates.

    Free ski lockers are provided in each room, so please use them.

    Rental reception hours

    Night game end time from 8:00

    The back of the passage on the 3rd floor

    After exiting the rental exit, the central quad lift platform is right in front of you.
  • Observation restaurant where you can see a wonderful night view "<SOLEIL>

    Please cooperate with wearing a mask and disinfection to prevent the spread of coronavirus infection.
    Also, in order to avoid congestion, we ask you to enter by time zone.

    Please understand that the start time of the meal will be announced at check-in and cannot be specified.

    2nd floor restaurant

    【Breakfast】 Reservation required.
    Information on time at check-in

    【Lunch】11:30 to 14:00
    *There is temporary closure

    【Dinner】 Reservation required.
    Information on time at check-in
  • About ordering restaurant drinks

    By eliminating common items on the table as much as possible, it is part of the infection control.

    You can access the dedicated page by scanning the QR code on the drink menu.

    Orders can be placed directly from the web page, so please bring your smartphone or other device with you when dining.

    When you press the send button, the paper will be printed at the drink counter, so please sign for confirmation when you serve it.
    You do not need to pay at the restaurant as the payment will be made together with the accommodation fee.
  • souvenir shop <Etoile>

    We accept billing to your room and payment by credit card.
    Souvenirs / sake / wine / juice / desserts / ice cream, etc.

    Ski-related goods such as "goggles," "hats," and "gloves" are sold at the ski locker / rental room on the 3rd floor.

    Shop opening hours

    From 8:00 to 21:00

    Next to the front desk on the first floor
  • other services

    ■vending machine(juice)
    ■Coin laundry
    ■11-seater elevator
    (As a measure to prevent the spread of coronavirus infection, the maximum number of passengers allowed is 5)

Number of rooms

36 rooms in total:Main Building Japanese-Western style room 3 rooms/Western-style Room 8 rooms/ 18 Japanese-style rooms
           Annex 3 Japanese-style rooms/2 large Japanese-style rooms/2 Western-style rooms

Standard room facilities

Some guest rooms Japanese-style room (with washbasin and toilet) Western-style room(Ensuite Bath and Toilet)/Air conditioning and heating in all rooms/TV set
       pot /Hairdryer

Internet related

All rooms available
[Connection method]Wireless LAN
[PC rental]No
[Internet connection]Free(wifi connection)


Hand towel/Toothbrush, toothpaste/bath towel/shampoo/Body soap/yukata(Paid)

Facility contents

Rental ski(For a charge)/Ski locker(Free)
Cafe (resting place) Coffee, latte, cocoa, milk, etc. 150 yen each
Washing machine(Paid)/Dryer(Paid)
karaoke(Free for groups)

Service & Leisure(Including arrangement)

Ski rental(Paid)/Rental board(Paid)/Golf(Paid)/Putter golf(Paid)/fishing(Paid)/Rafting(Paid)/Canoe(Paid)/Pottery(Paid)/Buckwheat(Paid)/Day Use(Paid)/Mahjong(Paid)/gymnasium(Paid)/ground(Paid)/tennis(Paid)

Credit cards accepted locally

JCB / Visa / Master/UC / DC / NICOS / Diners/SAISON
*Credit cards available for online card payments may be different.

Standard check-in time


Standard checkout time


amenities supplement

★Western-style rooms have duvets.★amenities contents may change depending on the plan. (See plan contents)

barrier-free compatible

Use of elevator when moving on floor
Due to infection prevention measures, we limit the number of passengers to 5 people.

Hot spring tax

Hot spring tax 150 yen for adult separately.

Cancellation provisions

Cancellation fees are as follows.

<From 14 days to 8 days prior>20% of room rate
<From 7 days to 3 days prior>50% of room rate
<From 2 days to 1 days prior>80% of room rate
<On the day of arrival>   100% of room rate

*If there is a cancellation rule set for each accommodation plan, that setting has priority.

Hot Springs

Natural hot spring Iwappara-no-yu large communal bath available 24 hours a day
It is not available from 10:00 to 12:00 due to cleaning time.

Number of bathhouses

[Open-air bath]Man:None woman:None Mixed bath:0
[Indoor bath]Man:One woman:1 mixed bath:0
[sauna]Man:0 Woman:0 Mixed bath:0