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Hotel Facilities

Iwappara Ski Resort middle of Iwappara Ski Resort!

A position where you can enjoy your ski life
  • Front desk lobby

    We have installed a face-to-face splash prevention measure and a thermal camera that can measure 18 people at the same time.
    In front of the counter, we have marked so that you can line up at an interval of 1 m between people.

    There is also PlayStation VR, and you can have a virtual experience for free.
    With 360-degree VR, you can experience sliding on slopes in various places while staying in this facility, and image training will help you improve faster.
    If you would like a VR experience, please be sure to ask the staff.


    From 8:00 to 21:00
  • Natural hot spring public bath- Iwappara-no-yu

    【Notes on use】
    ・Please bring bath towels, face towels, etc. from your room.
    ・Please note that the hot springs make the floor slippery.
    ・Please wash your body before entering the bathtub.
    ・There are lockers for men and women with a lock for the large public bath, so please use this locker for valuables.

    【Large bath amenities】
    ・shampoo/conditioner/Body soap
    ・The scale / dryer has been removed as part of infection control measures.
    ・Men dressing room Razor/Shaving cream/Cotton swab
    ・Woman dressing room cleansing/Lotion/Hair elastic/Shower cap/Cotton swab

    Open Hours

    Available 24 hours

    Cleaning time from 10:00 to 12:00

    For the sake of hygiene, the hot springs maintain a comfortable temperature of 40 to 41 ° C through a heated circulation filter.
    Take a long break while taking a break, etc.

    【Bathing after check-out】
    It's free, but it is until 17:00 on the day of check-out.
    There is a charge for bath towels / face towels, so I would like you to prepare them in advance.
  • Ski locker room / rental corner

    Ski/board/Wear and others
    It can be rented at the hotel.We also have ski lockers for each room.
    Please use it. (Free)

    Please click the title or photo on the left for the rental fee list.
    You can make reservations for rental and simulate rates.
    *Please use this simulation and pre-booking form for customers who make reservations through each travel agency.

    Advance reservations can be handed over immediately

    From 8:00 to 21:00

    The back of the passage on the 3rd floor

    When you exit from the rental exit, the central quad lift platform is in front of you.
  • Observation restaurant with a wonderful night view"SOLEIL"

    From the viewpoint of preventing the spread of coronavirus infection, you are required to wear a mask when entering.
    Also, please make a reservation for each time zone to avoid congestion.

    【Dinner】            【Breakfast】
    A-117:30 to 18:30 7:30 to 8:15     
    A-218:00 to 19:00 7:45 to 8:30
    B-119:00 to 20:00 8:00 to 8:45
    B-219:30 to 20:30 8:15 to 9:00

    We accept orders on a first-come, first-served basis from the "Meal Time Online Reservation" below.(There is a capacity in each time zone)
    Please refrain from changing the time on the day because it may cause confusion.

    2nd floor restaurant

    【Breakfast】7: 30-9: 00

    【Lunch】From 11:30 to 14:00(There is temporary closure)

    【Dinner】From 17:30 to 20:30

    -Available of regional common coupon-
    If you are a guest and check out before payment, the room will be attached.
  • About ordering restaurant drinks

    We are taking measures against infection by eliminating common items on the table as much as possible.
    You can also access the dedicated page for the menu by scanning the QR code.
    Orders can be placed directly from the WEB page, so please bring a device such as a smartphone with you when you eat.
    When you press the send button, the paper will be printed on the drink counter, so please sign the confirmation when you provide it.
    The payment will be made together with the hotel accommodation fee, so you do not need to pay at the restaurant.
  • Cafe SOLEIL

    SOLEIL" has opened as a "resting place" in the old ski locker room just outside the natural hot spring bath on the 1st floor.
    Feel free to use it as a space for taking a bath or taking a short break.
    There is also a smoking area in the cafeteria with separate smoking areas.

    Business hours 24 hours Sale of coffee, latte, cocoa, etc.(9:00 to 21:00)
    You can also bring in products purchased from shops and vending machines.

    A state-of-the-art massage machine is available free of charge.

    Outpatients available from 9:00 to 21:00

    Available 24 hours(Guest)

    Sales hours 9:00 to 21:00
  • Smoking Room-Smoking Area

    Smoking room in the cafeteria on the 1st floor

    By enforcing the law to prevent second-hand smoke, we have thoroughly separated smoke.

    If you are a heated cigarette, please use this smoking room.
  • Souvenir shop"Etoile"

    It is possible to add a room, and many cashless services are also available.
    Souvenirs / sake / wine / juice / desserts / ice cream, etc.

    Ski-related goods such as "goggles," "hats," and "gloves" are sold at the ski locker / rental room on the 3rd floor.

    Various cashless and room attachments are available

    Shop opening hours

    From 8:00 to 21:00

    Next to the front desk on the first floor
  • Regional common coupon dealers

    HOTEL ALPHASTAR iwappara, regional coupons can be used at "Alpha Rental Sports," "Restaurant SOLEIL, " and "Shops" in this facility.
    ☑ Paper coupon
    ☑ Both electronic coupons are possible, and "Niigata Prefecture" is included in the adjacent prefecture area, and you can use coupons that have not expired.
    Please pay with a paper coupon (no change) at the time of payment, or in the case of an electronic coupon, select the coupon type and read the QR code.

    Various places in this facility

    9:00 - 21:00

    Restaurant: For guests' dinner and breakfast drinks, please hand over the coupon at the time of payment on your way home.

    【At lunch time】Open only on weekends 11: 30-13: 30
    Please hand over the coupon at the checkout at the restaurant cashier.

    *Regional coupons cannot be used for accommodation charges.
  • other services

    ■vending machine(juice/alcohol)
    ■playroom(PlayStation 4pro VR)
    ■Coin laundry
    ■11-seater elevator
    (As a measure to prevent the spread of coronavirus infection, the maximum number of passengers allowed is 5)
  • 9 Iwappara Plateau tennis courts

    *Closed in winter
  • Barbecue place

    "Barbecue area" adjacent to ALPHASTAR Iwappara Available from May to November

    ・Hotel guests Free of charge for facility use (entrance fee)
     Barbecue set 1,100 yen per adult
     (Barbecue stove/table/Tongs/Charcoal)
     Food set 1,320 yen per adult(beef/pork/Grilled vegetables set)
     The photo is about 4 people.

    ・General use without accommodation Facility usage fee 1 person (elementary school student or more) 800 yen
     Barbecue set 1,100 yen per adult
     (Barbecue stove/table/Tongs/Charcoal)
      Food set 2,200 yen per adult(beef/pork/Grilled vegetables set)

    Advance reservations are required.

    From 10:00 to 19:00

    120 people group welcome

    Enjoy a barbecue on the charcoal of the camp!

    Please be assured that our staff will start the fire.

    Advance reservations are required for use.

    Please contact Hotel ALPHASTAR Iwappara.

Number of rooms

36 rooms in total:Main Building Japanese-Western style room 3 rooms/Western-style Room 8 rooms/ 18 Japanese-style rooms
           Annex 3 Japanese-style rooms/2 large Japanese-style rooms/2 Western-style rooms

Standard room facilities

Some guest rooms Japanese-style room (with washbasin and toilet) Western-style room(Ensuite Bath and Toilet)/Air conditioning and heating in all rooms/TV set
       pot /Hairdryer

Internet related

All rooms available
[Connection method]Wireless LAN
[PC rental]No
[Internet connection]Free(wifi connection)


Hand towel/Toothbrush, toothpaste/bath towel/shampoo/Body soap/yukata(Paid)

Facility contents

Rental ski(For a charge)/Ski locker(Free)
Cafe (resting place) Coffee, latte, cocoa, milk, etc. 150 yen each
Washing machine(Paid)/Dryer(Paid)
karaoke(Free for groups)

Service & Leisure(Including arrangement)

Ski rental(Paid)/Rental board(Paid)/Golf(Paid)/Putter golf(Paid)/fishing(Paid)/Rafting(Paid)/Canoe(Paid)/Pottery(Paid)/Buckwheat(Paid)/Day Use(Paid)/Mahjong(Paid)/gymnasium(Paid)/ground(Paid)/tennis(Paid)

Credit cards accepted locally

JCB / Visa / Master/UC / DC / NICOS / Diners/SAISON
*Credit cards available for online card payments may be different.

Standard check-in time


Standard checkout time


amenities supplement

★Western-style rooms have duvets.★amenities contents may change depending on the plan. (See plan contents)

barrier-free compatible

Use of elevator when moving on floor
Due to infection prevention measures, we limit the number of passengers to 5 people.

Hot spring tax

Hot spring tax 150 yen for adult separately.

Cancellation provisions

From 14 days to 8 days prior:20%
7 days to 3 days ago:30% of room rate
Two days before:60% of room rate
One day before:80% of room rate
On the day of arrival:100% of room rate
Cancellation without any contact:100% of room rate

*If there is a cancellation rule set for each accommodation plan, that setting has priority.

Hot Springs

Natural hot spring Iwappara-no-yu large communal bath available 24 hours a day
It is not available from 10:00 to 12:00 due to cleaning time.

Number of bathhouses

[Open-air bath]Man:None woman:None Mixed bath:0
[Indoor bath]Man:One woman:1 mixed bath:0
[sauna]Man:0 Woman:0 Mixed bath:0