Hotel Facilities

We have installed a face-to-face splash prevention measure and a thermal camera that can measure 18 people at the same time.
In front of the counter, we have marked so that you can line up at an interval of 1 m between people.

There is also PlayStation VR, and you can have a virtual experience for free.
With 360-degree VR, you can experience sliding on slopes in various places while staying in this facility, and image training will help you improve faster.
If you would like a VR experience, please be sure to ask the staff.

【Notes on use】
・Please bring bath towels, face towels, etc. from your room.
・Please note that the hot springs make the floor slippery.
・Please wash your body before entering the bathtub.
・There are lockers for men and women with a lock for the large public bath, so please use this locker for valuables.

【Large bath amenities】
・shampoo/conditioner/Body soap
・The scale / dryer has been removed as part of infection control measures.
・Men dressing room　Razor/Shaving cream/Cotton swab
・Woman dressing room　cleansing/Lotion/Hair elastic/Shower cap/Cotton swab

Ski/board/Wear and others
It can be rented at the hotel.We also have ski lockers for each room.
Please use it. (Free)

Please click the title or photo on the left for the rental fee list.
You can make reservations for rental and simulate rates.
*Please use this simulation and pre-booking form for customers who make reservations through each travel agency.

From the viewpoint of preventing the spread of coronavirus infection, you are required to wear a mask when entering.
Also, please make a reservation for each time zone to avoid congestion.

【Dinner】　　　　　　　　　　　　【Breakfast】
A-117:30 to 18:30 7:30 to 8:15　　　　　
A-218:00 to 19:00 7:45 to 8:30
B-119:00 to 20:00 8:00 to 8:45
B-219:30 to 20:30 8:15 to 9:00

We accept orders on a first-come, first-served basis from the "Meal Time Online Reservation" below.(There is a capacity in each time zone)
Please refrain from changing the time on the day because it may cause confusion.

We are taking measures against infection by eliminating common items on the table as much as possible.
You can also access the dedicated page for the menu by scanning the QR code.
Orders can be placed directly from the WEB page, so please bring a device such as a smartphone with you when you eat.
When you press the send button, the paper will be printed on the drink counter, so please sign the confirmation when you provide it.
The payment will be made together with the hotel accommodation fee, so you do not need to pay at the restaurant.

SOLEIL" has opened as a "resting place" in the old ski locker room just outside the natural hot spring bath on the 1st floor.
Feel free to use it as a space for taking a bath or taking a short break.
There is also a smoking area in the cafeteria with separate smoking areas.

Business hours 24 hours Sale of coffee, latte, cocoa, etc.(9:00 to 21:00)
You can also bring in products purchased from shops and vending machines.

A state-of-the-art massage machine is available free of charge.

Outpatients available from 9:00 to 21:00

Smoking room in the cafeteria on the 1st floor

By enforcing the law to prevent second-hand smoke, we have thoroughly separated smoke.

If you are a heated cigarette, please use this smoking room.

It is possible to add a room, and many cashless services are also available.
Souvenirs / sake / wine / juice / desserts / ice cream, etc.

Ski-related goods such as "goggles," "hats," and "gloves" are sold at the ski locker / rental room on the 3rd floor.

Various cashless and room attachments are available

HOTEL ALPHASTAR iwappara, regional coupons can be used at "Alpha Rental Sports," "Restaurant SOLEIL, " and "Shops" in this facility.
☑ Paper coupon
☑ Both electronic coupons are possible, and "Niigata Prefecture" is included in the adjacent prefecture area, and you can use coupons that have not expired.
Please pay with a paper coupon (no change) at the time of payment, or in the case of an electronic coupon, select the coupon type and read the QR code.

■vending machine(juice/alcohol)
■playroom(PlayStation 4pro VR)
■Coin laundry
■11-seater elevator
(As a measure to prevent the spread of coronavirus infection, the maximum number of passengers allowed is 5)

*Closed in winter

"Barbecue area" adjacent to ALPHASTAR Iwappara Available from May to November

・Hotel guests Free of charge for facility use (entrance fee)
　Barbecue set 1,100 yen per adult
　(Barbecue stove/table/Tongs/Charcoal)
　Food set 1,320 yen per adult(beef/pork/Grilled vegetables set)
　The photo is about 4 people.

・General use without accommodation Facility usage fee 1 person (elementary school student or more) 800 yen
　Barbecue set 1,100 yen per adult
　(Barbecue stove/table/Tongs/Charcoal)
　　Food set 2,200 yen per adult(beef/pork/Grilled vegetables set)